Frequently Asked Questions
Do you have Jain-friendly pizzas?
Yes, look for the Jain-friendly badge in the catalog. These are onion/garlic-free.
What’s the delivery time?
Typical bake-and-deliver time is 30–45 minutes depending on location and oven queue.
Which payment methods are supported?
UPI, credit/debit cards, and COD where available.
Are your photos generated?
Yes, all images are AI-generated for visual consistency.
Do you offer gluten-free crusts?
We have a limited gluten-free base available on select pizzas. Please check the product card for the GF badge and always inform us of severe allergies.
Do you deliver late night?
Yes, we operate till midnight in most service areas. Delivery cut-off varies by locality and rider availability.
Is there a minimum order value?
No strict minimum for pickup. For delivery, a small cart value fee applies below ₹299.
Can I customize toppings?
Absolutely. Use “Build Your Pizza” where available or mention swaps in the order notes. Extra charges may apply.
How do I reheat my pizza?
Best method: pan on low heat for 3–4 minutes with a lid, or oven at 200°C for 5–6 minutes. Avoid microwaving to keep the crust crisp.
What’s your refund/replace policy?
If there’s an issue (cold, incorrect, or delayed), contact us within 30 minutes of delivery. We’ll investigate and offer a replacement or refund as applicable.
Can I schedule an order?
Yes, you can schedule up to 24 hours in advance. We’ll bake close to your chosen time for peak freshness.
Is your cheese vegetarian?
Yes, we use 100% vegetarian rennet-based cheese unless specified otherwise on a special.
Are your doughs and desserts eggless?
Pizza dough is eggless. Dessert availability varies—check the product description for eggless tags.
Do you offer store pickup?
Yes, choose pickup during checkout. We’ll notify you when it’s ready. Average prep time is 15–20 minutes.